[FAQ] Why does Reasily ask me to upgrade again?

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Some Reasily Pro users have reported that Reasily asks them to upgrade again.

This usually happens on your second device.

If you have multiple Google account, the app should be installed with the account that paid for pro before. That is, the account should be selected in drawer menu of Google Play when installing Reasily. Otherwise, Google Play thinks Reasily is owned by another account which did not pay. You might have to uninstall and install Reasily again with the correct account. Please check if the account shown in purchase dialog is correct.

It is also possible that the Google Play hasn't updated the purchase state yet or lost it. Try rebooting the device.

You can also help me fixing the problem by enabling the "Debug log" option in the menu of Reasily. Then restart Reasily and "Email me" the debug log file. Thank you for your help!

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